Troubleshooting a Malfunctioning Surface Keyboard

Are you experiencing difficulty working on you Surface keyboard? Are the connections unstable or are the keys aren’t responding? If yes, you’re not all alone. A lot of Surface users have encountered problems in their keyboards. The following article we’ll go over the various troubleshooting procedures which can be done to fix a problem with a Surface Keyboard.

Diagnosing the Problem

When attempting to fix the issue with a malfunctioning Surface Keyboard It is essential to first identify the issue. There are various actions that you can take to pinpoint the source of the problem.

System Settings

First, examine the settings of the system in the Surface. Within the Settings, examine the layout of the keyboard, as well as regional settings. Be sure that all these settings can be set with the right settings for your region and the language you speak.


It is the next thing to verify the connection between your keyboard and Surface. Verify you have the USB cable is properly connected as well as that your keyboard securely set within the port. Make sure your power cable is connected in to the wall socket, and that the switch at the side of your keyboard is set to “on” position.


If your keyboard is wireless it is necessary to test the batteries. Verify that the batteries are installed properly and are able to provide sufficient power. If your batteries are not fully charged and you need to replace them, you can replace them with brand new ones.

Resetting the Keyboard

If your keyboard is not working correctly, it is possible that you have to reset it. To accomplish this, you’ll have to disconnect the USB cable from the Surface and then hit”reset” or the “reset” button on the top of your keyboard. The keyboard will be reset and allow it to function again.

Cleaning the Keyboard

If your keyboard is not functioning, it is possible that you need to clean it. Use a soft , soft cloth with mild soap to clean away any dirt or dust that might be accumulated in either the keypads or the surfaces of the keyboard.

Reinstalling the Keyboard Driver

If the keyboard is not working properly, you might need to install the driver for your keyboard. To accomplish this, you’ll have to open your device Manager within the Surface. There, you are able to remove the driver for your keyboard and then download the most current version.

Replacing the Keyboard

If none of these steps have helped If none of the above steps have resolved the issue, it’s likely that the keyboard has been broken beyond repair, and requires replacement. It is possible to purchase a replacement Surface keyboard at Microsoft Store Microsoft Store or any other retailer selling the keyboards.

Troubleshooting Other Issues

If you’re still experiencing issues with your Surface it is possible that you be required to resolve other problems. Look for any new changes to the system or hardware problems. In addition, you should look for compatibility or software issues.


Finding the cause of an issue with a problem with a Surface keyboard isn’t easy however it’s feasible. If you follow the steps described within this post, you will be able to identify the problem and come up with the solution. Once you’ve determined the root of the problem then you can take the necessary steps to correct it. With a little patience and some troubleshooting, you’ll be able to have your Surface keyboard working properly within no time.